At Covenant, we want you to be satisfied with your service. If you feel like your needs are not being met, please direct this to your counselor as soon as possible. This is NORMAL and EXPECTED and you can honor the counseling process when you can advocate for what your needs are.
If you feel like you need additional support in this, please contact Matthew Morgan, who provides supervision for all the contractors, employees, and interns in the practice.
For Clients in Ohio:
If you feel like there are ethical problems or you are not getting a satisfactory resolution, you may contact the CSWMFT Board below.
This information is required by the counselor, social worker, and marriage and family therapist board, which regulates the practices of professional counseling, social work, and marriage and family therapy in this state. If you have complaints about professional services from a counselor, social worker and/or marriage and family therapist contact: Ohio Counselor, Social Worker, and Marriage and Family Therapist Board, 77 South High Street, 24th Floor, Room 2468, Columbus, OH 43215-6171, Phone (614)466-0912 or Fax (614)728-7790-Website: www.cswmft.ohio.gov and [email protected]
For Clients in Florida:
Please see the Florida Board website for more information: https://flhealthsource.gov/telehealth/